Insurance

PKUP is built on transparency and professionalism.

Driver screening

Each PKUP driver holds a Working With Vulnerable People registration.

Compulsory Third Party

Prior to driving any car, drivers ensure that the vehicle is registered. This ensures that both drivers and riders are protected.

Respect for everyone

PKUP is for everyone. Our community has all different kinds of people. We encourage all users to treat each other and their belongings with respect.

Dedicated support

The PKUP team is locally based and is ready to help in case of any issue.

We've kept it simple.

Riders need to have at least third party insurance that covers unlisted drivers. All PKUP drivers are at least 25 years of age.

Before requesting a pick-up

It's easy.

All PKUP drivers are at least 25 years of age and will do a quick rego check before driving your car.

  • Your vehicle must be registered
  • Your vehicle must have at least third party insurance
FAQ

Questions? Check our FAQ page for answers.

A:  If a driver does damage your car, all claims will be made through your insurance policy. The driver will be responsible to pay any excess fees.

A: We recommend you contact an insurer that will cover your car to be driven by unlisted drivers. If your car does not have insurance then PKUP drivers will not be able to drive your car.

A: If you don’t have comprehensive insurance but still have third-party insurance you can still use PKUP.

Just like when you drive your own car every day, if the driver has an accident, your car will not be covered for damages.

In the event of a claim, the driver will be responsible for any excess fees.

A: We recommend updating your exisiting policy to cover unlisted drivers. All PKUP drivers are at least 25 years of age.

A: Yes, all PKUP driver are at least 25 years of age.

A: Yes, upon request, we are more than happy to connect you with a driver that is above the age of 25 or 30.

You can get in contact with us here: pkup.com.au/support

Book your first pick-up

Enter your number and we’ll text you a link to the app.
+61
Get The App Get The App