The PKUP app lets you watch your cars’ journey from start to finish in real-time, so you’ll know exactly when and where it’s arrived.
PKUP drivers upload a car condition report before and after their PKUP trip. This way, you’ll know that your car is left in tip-top condition.
You can prearrange a safe spot for your driver to leave your keys when the PKUP trip is finished.
With instant in-app payment and cars all around Canberra, your PKUP can arrive 20 minutes from now.
Or use our simple online booking tool to grab a PKUP.
Wherever your car is, the driver will pick it up from there.
Ready to go whenever you need, whether it’s in a few days or in 20 minutes.
The driver will meet you at the end or leave your keys in a prearranged safe spot.
A: We take the safety of your car very seriously.
1. You can track your driver via the PKUP app the whole way.
2. All PKUP drivers take photos of your car before, after the PKUP trip and the location of where they left the keys. Upon request the driver will send these photos.
3. The PKUP system is integrated to ZenDriver which monitors how the driver is driving and is given a “safety driving” score out of 100. Upon request we can send you a report of how the driver drove your car.
A: To request a driver to take your car to a car service:
1. Request a driver with the ‘Just your car’ option in the app.
2. Once you have been paired with a driver, notify your mechanic that the listed driver will be dropping off your car/picking it up on your behalf.
3. Let the driver know where the car is going and where s/he should leave the keys. If the driver is bringing the car back from the service – let them know of a secure place to leave it at your house.
A: You can contact your driver by either calling them or messaging them through the app. You can also leave notes for your driver when you are making a booking on the app.
Remember, your driver might be finishing a nearby PKUP, so they might not reply or answer your messages until they are next available.
A: PKUP drivers have public liability insurance. If however your car is NOT insured to cover other people to drive your vehicle then drivers will not be able to drive your car.
Please review our Terms and Conditions in full for more information about insurance and before using the platform.
A: The driver can drop off your car wherever you’d like. Just add the destination in the app when booking.